Event Coordinator

 

Enchanted Celebrations is in search of a creative and detail-oriented individual who has an interest in event planning. The ideal Event Coordinator is a hard-working and detail-oriented individual. They should possess excellent verbal and written communication skills and an interest in the wedding industry.

Job Description

This Full-Time position  trains the individual to handle all aspects of planning and executing booked weddings. Your position sets the tone for one of the most important days of our clients’ lives. You are the client’s main point of contact through and after the entire process. Being a committed and outgoing individual are essential components for this position.

Responsibilities

Customer Service

  • Ability to clearly answer client questions
  • Resolves client complaints and can determine the cause of problems in a positive Manner
  • Has high problem-solving, analytical, and customer service skills
  • Must be able to work in a high stress level environment with unreasonable clients while remaining structured, calm, professional, and positive
  • Comfortable with phoning customers and weekend staff in regards to wedding planning, staffing, and equipment logistics 
  • Organize and execute all aspects of client-based contractual obligations  
  • Maintain a high degree of positive customer satisfaction during all client interactions
  • Handle client issues and concerns as needed in a timely manner

General Administrative Duties

  • Keep company CRM systems up to date at all times   
  • Adherence to all company policies and procedures  

Wedding Planning

  • Act as the main point of contact between booked clients and Enchanted Celebrations 
  • Ensure all staffing and gear is coordinated in accordance with each client’s contract
  • Assure that there is a schedule and coordinate all staffing for the manager on call 
  • program
  • Act as manager on call on assigned weekends 

Qualifications 

  • Bachelor’s Degree
  • Customer Service experience
  • Strong writing skills 
  • Excellent communication and organizational skills
  • Proficient with basic computer skills
  • Must have a positive attitude

Complete the Online Application to Apply Today!